The player from Chile has read more finished all important ways and account verification, achieved all withdrawal necessities but funds were not deposited to his account due to the fact initiating withdrawal procedure on July 13. The complaint was rejected since the participant stopped responding.
The player from Brazil is complaining concerning the prolonged verification system. The grievance was closed as fixed because the participant verified profitable verification.
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The participant from Brazil had requested quite a few withdrawals in damaged-down quantities and experienced obtained only a component of these. just after per month of ready for the rest of his winnings, that they had stopped responding and cited an "inside critique" devoid of placing a deadline. The participant experienced initiated 23 withdrawals and had only obtained five of them.
First troubles involved account verification, which necessary quite a few large-resolution pics, and now the On line casino cites a review method without very clear timeframe for completion.
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The player from Chile asked for a withdrawal on June 10, 2023, and it continues to be on hold. Inspite of calling the online On line casino several occasions, the only real reaction received has long been automatic messages indicating that the case has actually been forwarded towards the finance Division. The grievance was rejected because the player didn't respond to our messages and thoughts.
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We reached out towards the player For more info but did not receive a response. Consequently, the grievance was turned down as a consequence of lack of communication.
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